Air France is a major French airline that offers flights to destinations around the world. It is part of the Air France-KLM Group and is known for its quality service and comfortable aircraft.
Understanding Air France cancellation policy is important for travelers because unexpected events or changes in plans can happen at any time. If a traveler needs to cancel or change their flight with Air France, they need to know the options available to them and the potential fees or penalties that may apply. By understanding the cancellation policy, travelers can avoid any surprises and make informed decisions about their travel plans.
Air France’s Cancellation Policy- Terms & Conditions
Air France’s cancellation policy varies depending on the type of ticket that a passenger has purchased. Here are the main points to consider:
Refundable Tickets:
Passengers who have purchased refundable tickets can cancel their flights and receive a full refund, provided they cancel within 24 hours of booking. After the 24-hour period, cancellation fees may apply.
Non-refundable Tickets:
Passengers who have purchased non-refundable tickets can cancel their flights, but they will not receive a refund. Instead, they may be issued a credit for future travel or may need to pay a change fee to rebook their flight.
Timeframe for Cancellation:
For all tickets, the cancellation must be made before the scheduled departure time of the flight. If a passenger does not cancel before the flight, they will be considered a “no-show” and will not receive a refund or credit.
How to Cancel:
Passengers can cancel their flights with Air France online method or by phone. If a passenger has booked their flight through a travel agency or third-party website, they should contact that company to cancel their flight.
Fees and Penalties:
The amount of fees and penalties that apply to a canceled flight will depend on the type of ticket and when the cancellation is made. Passengers should carefully review the terms and conditions of their tickets to understand the potential costs associated with canceling their flight.
24-Hour Cancellation Policy For Air France
The 24-hour cancellation policy is applicable on all ticket types of Air France. Passengers who travel frequently and make the booking with credit vouchers do not avail of the cancellation policy. It is not applicable to group bookings. The cancellation charges will be waived on Air France if:
- You cancel the air france flight reservation within 24 hours of purchasing it.
- The airline modifies the schedule of your booking within 24 hours of departure.
- Flight bookings to and from the United States.
- Make sure the ticket must be booked 7 days prior to the scheduled departure.
Types Of Tickets On Air France
Air France offers two main types of tickets: refundable and non-refundable. These types of tickets have different cancellation policies and affect the options available to passengers who need to cancel their flights.
Refundable Tickets:
Refundable tickets are more expensive than non-refundable tickets, but they offer greater flexibility. Passengers who purchase a refundable ticket can cancel their flight and receive a full refund as long as they cancel within 24 hours of booking. According to Air France cancellation policy, if a traveler cancels a refundable ticket after the 24-hour window has expired, they may still be eligible for a refund, but cancellation fees may apply.
Non-refundable Tickets:
Non-refundable tickets are typically less expensive than refundable tickets, but they are more restrictive in terms of cancellation. If a passenger needs to cancel a non-refundable ticket, they will not receive a refund. Instead, they may be issued a credit for future travel, or they may need to pay a change fee to rebook their flight. The amount of the change fee will depend on the type of ticket and the timeframe in which the change is made.
Air France Cancellation Policy – Fee Structure
Air France charges different fees and penalties depending on the type of ticket and the timeframe in which a cancellation or change is made. Here are some of the fees and penalties that may apply:
Refundable Tickets:
Passengers who cancel a refundable ticket within 24 hours of booking will not be charged a fee. After the 24-hour window has expired, cancellation fees may apply. The amount of the fee will depend on the fare class and the timeframe in which the cancellation is made. If a passenger cancels a refundable ticket after the scheduled departure time, they may not be eligible for a refund.
Non-refundable Tickets:
Only passengers who cancel a non-refundable ticket will receive a refund. Instead, they may be issued a credit for future travel or may need to pay a change fee to rebook their flight. The amount of the change fee will depend on the fare class and the timeframe in which the change is made.
No-shows:
If a passenger does not cancel their flight before the scheduled departure time and does not show up for the flight, they will be considered a “no-show.” No-shows will not receive a refund or credit and may need to pay a fee to rebook their flight.
Other Fees:
In addition to cancellation and change fees, Air France may charge other fees depending on the situation. For example, if a passenger requests a refund for a non-refundable ticket, they may be charged a processing fee. Passengers should carefully review the terms and conditions of their ticket to understand the potential costs associated with canceling or changing their flight reservation.
It’s important to note that Air France’s fees and penalties are subject to change at any time. Passengers should always check the most up-to-date policy before canceling or changing their flight.
How To Cancel A Flight With Air France?
Online:
- Go to the Air France website and click on the “My Bookings” tab.
- Enter your reservation code and the last name of the passenger.
- Select the flight that you want to cancel.
- Click on the “Cancel flight” button.
- Follow the on-screen instructions to complete the cancellation process.
- If eligible for a refund, the refund will be processed to the original form of payment or as a credit voucher.
Over the phone / Offline:
- Call Air France customer service at the appropriate phone number for your location.
- Provide the reservation code and the last name of the passenger to the customer service representative.
- Indicate that you would like to cancel your flight reservation.
- Answer any questions or provide any necessary information to complete the cancellation process.
- If eligible for a refund, the refund will be processed to the original form of payment or as a credit voucher.
It’s important to note that Air France’s cancellation policy and fees are subject to change at any time. It may depend on the type of ticket and the timeframe in which the cancellation is made. Passengers should always check the most up-to-date policy and fees before canceling their flight reservations.
Check Out How Can You Claim Refunds!
Passengers can request a refund for a canceled flight with Air France by following these steps:
- Visit the Air France website and navigate to the “My Bookings” section.
- Enter the reservation code and the last name of the passenger.
- Select the flight reservation that was canceled.
- After that, choose the “Refund” option.
- Follow the on-screen instructions to request a refund.
- Passengers can also request a refund by calling Air France customer service or by visiting an Air France ticket office in person.
Restrictions on Air France Refund Request
There are several timelines and restrictions that apply to refund requests for canceled flights with Air France:
Timeframe: Refunds are typically processed within 7 business days after the refund request is submitted. However, depending on the payment method and issuing bank, it may take several weeks for the refund to appear on the passenger’s account.
Eligibility: Passengers are eligible for a refund if Air France cancels their flight. If the passenger cancels their flight and then they will receive a refund according to the terms and conditions of their ticket.
Refund amount: The refund amount will depend on the type of ticket and the fare conditions. Refunds are typically issued to the original form of payment but may be issued as a credit voucher in some cases.
Various Option To Receive Refunds
Credit Voucher: If a passenger’s ticket is eligible for a refund, they may choose to receive a credit voucher instead of a refund to their original form of payment. Travelers can use voucher to purchase a future flight on Air France or its partner airlines. However, the voucher is valid for one year from the date of issue.
Original Form of Payment: If a passenger’s ticket is eligible for a refund and was purchased with a credit card or other form of payment, Air France will typically issue the refund to the original form of payment.
It’s important to note that Air France’s refund policy and restrictions are subject to change at any time. Passengers should always check the most up-to-date policy before requesting a refund for a canceled flight.
Frequently Asked Questions
Can I cancel my Air France flight for any reason and receive a refund?
No, if you cancel your flight, the amount of the refund you receive will depend on the type of ticket you purchased and the fare conditions. In general, non-refundable tickets are not eligible for a refund, but refundable tickets are.
How long does it take to receive a refund for a canceled Air France flight?
Refunds are typically processed within 7 business days after the refund request is submitted. However, depending on the payment method and issuing bank, it may take several weeks for the refund to appear on the passenger’s account.
Can I make changes to my Air France flight instead of canceling it?
Yes, you can typically make changes to your flight reservation instead of canceling it, depending on the type of ticket you purchased and the fare conditions. However, there may be fees or penalties associated with making changes to your reservation.
Is there a fee to cancel an Air France flight?
Yes, there may be a fee to cancel an Air France flight, depending on the type of ticket you purchased and the fare conditions. Additionally, if you cancel your flight outside of the free cancellation period, you may be subject to a penalty fee. The exact fees and penalties will vary based on the type of ticket you purchased.
