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Facts and Policies about Qatar Airways

Qatar Airways is one of the most prominent airlines worldwide that pays exceptional attention to its passengers. It operates for both domestic and international flights. The airlines have a network for around 150 global locations, including south Asia, the middle east, and north America. Moreover, they have upgraded their technology with futuristic advancements for nearly 250 aircraft. Hence, awarded five stars from Skytrax. It offers three cabin classes in an airplane. The airline has been a prime Oneworld alliance member since October 2013. The CEO is Akbar Al Baker, a member of Heathrow Airport.

Airlines Overview

HeadquartersHub AirportsFleet SizeNo. of DestinationsCustomer Service Number
Doha, QatarHamad International Airport, Doha146150+974-40230000

Popular destinations where Qatar Airways operates

1. Dallas
2. Boston
3. Chicago
4. San Francisco

5. Seattle
6. Washington D.C.
7. Atlanta

Cabin classes offered by Qatar Airways

Economy class

Skytrax announced an award to Qatar airways economy class as the best economy in the world. It provides passengers with a seat pitch of 34 inches. In economy class, passengers on A330 get individual seat-back tv screens. Hence, Airbus A350, A380, Boeing 777, and 787 aircraft provide touch-screen IFE monitors. New seats are going to introduce in 787. It will be produced by Recaro, smaller than earlier seats with a width of 16.9 inches and pitch of 32 inches.

Business class

The airlines offer fully horizontal beds with direct aisle access in a 1-2-1 configuration onboard its Airbus A380, A350, Boeing 777, and Boeing 787. While, in medium aircraft, seats provide flatbed seats with 180 degrees recline with massage functions. A new business class cabin has been introduced by Qatar airways called Qsuite. It offers a new cabin with doors and has a single seat on the window side. However, the middle section suite can be converted into a quad room that allows four passengers to face each other like a dining room set-up. With a new addition, select seats for couples, middle section seats can be converted into double beds just like other first-class offers.

First class

This airline offers the best experience for first-class passengers. They have around 6.5 feet of legroom, and seats can fold into flatbeds with feather duvets. All the seats are equipped with entertainment systems and massage functions.

upgrade your booking to another cabin class

If you want to upgrade your booking to another cabin class, it depends on the availability of the seat, and you can upgrade with the process.

  • Single-cabin upgrade is for an economy to business class or business to first class.
  • Double- cabin upgrade: it is for the economy to first class, where business class is not on the flight.

Ways to upgrade a business class

  • First, visit the official  website of Qatar Airways.
  • Select the Manage Booking option.
  • After, provide your last name and booking number in the given section.
  • Now, click the find booking to search for your flight booking.
  • Choose the flight booking you want to upgrade and check if the option is available.
  • In a few seconds, you will receive a confirmation email to your registered address. Later you can submit your offer to upgrade the flight seat.

How do reservations with Qatar Airways?

The best airline known for traveling to the Middle East is Qatar Airways. Yet, some find it difficult to book the tickets, so here is the information required to how to book.

  • Visit the official website of Qatar Airways
  • Search for the booking option on the homepage.
  • Coming to the booking section, enter your destination, arrival date and time, and the number of passengers, then press the search button.
  • All flights operating for that route will come on screen; select the appropriate flight according to your budget.
  • Now, enter the details of the passengers, like their names and contact details.
  • On the payment page, enter the mode of payment and enter your card details to pay the booking amount.
  • Press the book button; once your flights are booked, you will receive the information to your registered mail address

Offers and deals provided by the Qatar Airways

As all airlines offer discounts, this airline allows passengers to fly at discounted fares.

  • You can check the low-fare calendar to opt for low costing flight tickets.
  • Book on Wednesdays and Tuesdays for cheap tickets.
  • This airline offers discounts on festivals for reserving tickets.
  • In case of canceled or delayed flights, you can get compensation through vouchers or promo codes.
  • Promo codes and vouchers can be used to book the tickets in the future.

Qatar Airways Manage Booking

Irrespective of domestic and international routes, Qatar Airways allows all its passengers to manage and change their travel plans as per requirement. Choose the ‘My Trip’ option and organize all your upcoming trips with Qatar Airways.


Passengers can make changes in their flight dates on Qatar Airways by paying the applicable extra charges.

Ticket Transfer

Qatar Airways have a strict policy for ticket transfer, and passengers can avail of it only in compliance with guidelines.

Seat Upgrade

Qatar Airways’ luxurious and spacious cabins can be easily selected while booking or changed later through the ‘My Trip’ tab.


Passengers can quickly check in on Qatar Airways through the app or the website.

Qatar Airways Flight Change Policy

Qatar Airways does not allow changes within 3 hours of departure. Flight changes are eligible on bookings made directly through Qatar Airways. On the other hand, third-party tickets can only be canceled. No extra charges will apply to platinum and gold members for making travel changes. 

Qatar Airways Name Change

Qatar Airways allows name correction in a surname, first name, or in case of spelling mistakes. However, airlines prohibit name changes. 

  • Change to a different new name.
  • The itinerary contains code-sharing or interline stretches.
  • Partial flight PNRs.
  • Request for change after check-in.

Qatar Airways Date Change

Passengers can modify the travel date on their bookings as many times as they want by paying the applicable extra charges. Passengers can manage their travel plans through the “manage booking” feature. 

Qatar Airways Destination Change

Qatar Airways allows destination changes up to 5000 miles without any excess charges. However, the ticket should be booked directly through Qatar Airways. 

Cancelation & Refund Policy

Cancelation Policy

In case of any emergency, if you want to cancel the flight tickets, connect to the airlines for their procedure.

  • If you want to cancel the ticket, do it after 24 hours of booking, and you can apply for a refund.
  • If the passenger cancels the tickets before 3 hours of departure, the penalty will be paid by you.
  • You will have to pay the penalty fee if you booked a non-refundable ticket and now want to cancel it.
  • If you cancel within seven days of departure, you can apply for a refund.

Cancelation charges depend on when you are canceling the airline. If you cancel the flight before 3 hours of departure, the fee is USD 75. Therefore, if you cancel 1 hour before the departure, you must pay USD 100.

Refund policy

When it is a refundable ticket, and you want to cancel your booking, hence want your refund back. You can contact the airline customer service, place a request, or can file a refund form.

  • Contact airline
  • Cancelation through online
  • Fill out a refund form

Qatar airlines Compensation Policy

Suppose a flight got delayed or canceled because of unnatural calamities like bad weather or air traffic regulator strikes. In this scenario, the airline is not responsible for paying monetary compensation.

Types of Compensation

Delay Compensation

1500 km or lessEUR 125
1500 TO 3000 kmEUR 200
3500 kmEUR 300

Cancelation Compensation

If the flight is canceled, you will be informed about fourteen days before the booked date, or you are not allowed to board for any reason. Then you are eligible for:

  • Transport to your last destination using a similar elective vehicle.
  • Compensation in terms of money of EUR 250 to EUR 600 depends upon the distance of the flight.

Upgrading or Downgrading

  • If you are in a higher class than your ticket, you do not have to pay an extra amount.
  • If you are put in a lower class, you are eligible to receive compensation of 30%, half of 75% of the ticket cost. It depends on the distance of your flight.

Qatar Airways Flight Status

How to Check American Airlines Flight Status?

How to Check Qatar Airways Flight Status?

Follow these steps to fetch the Qatar Airways flight status.

  • Visit the official website of Qatar Airways.
  • Here on-screen, passengers will have a flight status tab.
  • Select the ‘flight status’ option.
  • Enter the origin and destination to retrieve the flight status.
  • Passengers can also use flight numbers to access the status of their flight.

Qatar Airways Pet Policy

Qatar Airways allows domesticated pets like dogs, cats, and birds as checked baggage. It can be on your flight or a separate one, by international air travel regulations. To travel with the pets, you must inform the airline while booking the ticket. Else, at least 48 hours before the departure date. Travel regulations will require you to make all required documentation for your pet before traveling, like a health certificate and identification or pet passport.

Some of the FAQs

Can we change my reservation with Qatar Airways?

Indeed, the airline allows passengers to change their booked flight in an emergency.

Yes, the airline allows you to cancel the booking. Hence, you can cancel the booking within 24 hours. Then there is no penalty.

Passengers can book a mix of tickets from Qatar and Oneworld airlines through award ticket booking.

Yes, all the service dogs, emotional support, or psychiatric dogs can travel in a cabin without any charges.

Qatar Airways Pet Policy

Qatar Airways allows domesticated pets like dogs, cats, and birds as checked baggage. It can be on your flight or a separate one, by international air travel regulations. To travel with the pets, you must inform the airline while booking the ticket. Else, at least 48 hours before the departure date. Travel regulations will require you to make all required documentation for your pet before traveling, like a health certificate and identification or pet passport.

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