How to Reach Air France Customer Service?

Table of Contents

Passengers generally need to reach the Air France Customer Service for various reasons. The airline has set up many modes through which passengers can reach out to customer support for any assistance regarding their air travel. 

Customer service is also available at airports for the airline. Passengers can reach out to customer support at the airport in case of any emergency, inquiry, or need for help. 

However, passengers have the facility to reach customer support from the convenience of their residence. This article has all the latest information on how to reach Air France Customer Service through different modes for many purposes.

What is the Purpose of Air France Customer Service?

Passengers can use the customer service of Air France for all types of assistance, such as:

  •     General Inquiries.
  •     Reschedule or change in Flight.
  •     Cancellation of the booking.
  •     Upgradation of the booking.
  •     Flight Status.
  •     Baggage Inquiry.
  •     Lost items inquiry.
  •     Pet Travel Reservation.
  •     & much more.

However, passengers should keep in mind that the airline does not guarantee a 100% satisfaction rate for the assistance. The airline makes every possible effort to assist customers with any matter related to their air travel.

Air France Contact Number 

air france contact number
air france contact number
  •     Passengers can call 1 (800) 237-2747 (Toll-Free) for any help or query regarding their air travel.
  •     This helpline is available 24×7 within the USA.
  •     Passengers can also get contact details for other regions by reaching out to this contact number.
  •     The airline promises to deliver answers to various inquiries within 30 minutes.
  •     However, for some inquiries such as “lost and found,” the airline has a separate time limit to revert back.

Other Contact Number: +33 969 393 654 (USA)

Austria 00431502222400
Belgium 3226200184
Brazil 551138788360
Canada 18003758723
China 864008808808
Hong Kong (852)25019433
India 911246233502
Ireland 35316590442
Luxembourg 35227302006
Morocco 212520480071
Norway 23502001
Poland +48225123949
Portugal +351213164027
Reunion +33970019802
South Africa +27102050100
Switzerland 0848747100
United Kingdom +442076600337

 Email Support For France Airlines


The Airline usually replies within 24 hours to the customers for assistance and feedback. Passengers can write to these mail addresses to get assistance worldwide.

Postal Address For France Airlines 


Legal Name Société Air France
City Roissy CDG Cedex
Address 45, rue de Paris F-95747

 Passengers can write to this postal address for queries and help. The airline usually replies within 7 days after receiving the post.

Air France Customer Service Via Social Media 

@airfrance is the official Twitter account address for France Airlines.

The Airline is available on Facebook and Instagram. Passengers can reach out to the official portal on these social platforms for any query or assistance. 

Disclaimer: The information given in this article is subject to change. France Airlines is not liable to send any up-front notification for the same. To learn more about France Airlines, visit the official website.


What types of problems does Air France (AF) customer service resolve?

Air France handles a wide range of issues, including itinerary changes, flight cancellations, reservations & refunds. They also assist in providing flight information, issuing tickets, and resolving ticket-related issues. 

Why do passengers contact Air France (AF) customer service?

Passengers can contact Air France for customer assistance if they have any questions about their reservation. Such inquiries can range from refunds to airline policies. 

Which issues cannot be resolved by contacting AirFrance customer service?

Some of the major issues, such as lost and found baggage and travel documents (passports and visas), are the responsibility of the airport in question. As a result, such problems cannot be resolved by Air France customer service. 

What is the average wait time when contacting Air France’s customer service system?

The average waiting time when contacting Air France is 2-3 hours, but this can vary depending on agent availability. 

What is Air France’s customer service phone number?

Air France’s customer service phone number is 18004192033. You can contact this number with any questions or concerns.

How do I contact the Air France customer helpline?

There are several ways to contact Air France Airline. Phone support, email support, & social media support are all available.

Request a Quote
Get Help with Your Travel Queries

Toll Free Number

Scroll to Top