Key Provisions of Delta Airlines Cancellation Policy

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Making reservations on Delta Airlines is a convenient process. Moreover, the cancellation process of Delta Airlines is even more accessible and quicker. Canceling the flight can be expensive. However, before the passengers choose to cancel their flight, they should be aware of the Delta Airlines Cancellation Policy. 

Passengers will be able to change or cancel their Delta flight regardless of the travel class they choose. Read out the following blog on Delta Cancellation Policy to avoid excess charges. Travelers will be in a better position in the future if their plans change and they need to change or cancel a Delta flight. 

Highlights of Delta Airlines Cancellation Policy

Before canceling your flight, passengers should be aware of the norms of flight cancellation. Here are the key points-

  • The cancelation policy applies to both restricted and non-restricted fares.
  • Also, passengers have to pay cancelation charges. 
  • You can make free cancelation if you choose to cancel the booking within 24 hours of the booking period.
  • You will not receive any refund for Basic Economy tickets.
  • Travelers can also cancel partially unused tickets and receive a refund or travel credit.

Refundable Tickets

  • Passengers can cancel Delta Airlines’ non-restricted refundable fares up to three hours before the planned departure.
  • On the other hand, Delta Main cabin tickets are eligible to be canceled up to two hours before departure.
  • Also, if your refundable fare is clubbed with hotels or car rentals, then Delta will give a refund only on the air ticket only.
  • The cancellation charges depend on the route and cabin.

Non-Refundable Ticket for Flights Originating from Outside of North America 

Under the Delta Airlines cancellation policy, the cost of canceling a ticket for a flight leaving from outside of North America ranges from $200 to $500. However, the price varies according to the flight’s duration, destination, and cabin class. No extra charges are applicable if the passenger cancels the booking within 24 hours. 

Moreover, the reimbursement of the balance fare in the form of e-Credit is done to the passengers. By using it, passengers can book a future flight with Delta within a year of the ticket’s issue date. 

Non-Refundable Ticket for Flights Originating Within North America 

As per the new Delta Airlines cancellation policy, flight bookings made after December 2020 are eligible for free cancellation. It also includes codeshare flights and joint ventures. Moreover, the refund amount will be credited back into the Delta account in the form of eCredit. eCredit is eligible for redemption for one year.

Delta Airlines Cancellation Policy for Basic Economy Reservations

Passengers traveling on basic economy tickets can only cancel their reservations free of cost within 24 hours of booking. After the 24-hour window, passengers can cancel their tickets, but there will be no initiation of a refund. 

No-Show Policy

In the event of a no-show, travelers are permitted to request a refund on a refundable Delta ticket. However, passengers have to pay a no-show penalty of $150. They also have to pay a cancellation fee of $200 before receiving the remaining fare value as a refund.

Delta Airlines Cancel Flight: 24-Hour Policy

Under the Delta Airlines cancel flight 24-hour policy, passengers can easily cancel the flight without any deductions. All tickets booked directly from Delta Airlines are subject to the airline’s 24-hour risk-free flight cancellation policy. Regardless of your fare type, you may cancel any flight reservation under this policy within 24 hours. 

However, the flight departure should be seven days or more at the time of canceling the booking.

Delta Airlines 24-Hour Cancelation Policy Exemptions

 The following scenarios of Delta’s 24-hour cancelation policy do not apply:

  • If the bookings are made through a third party.
  • For reissued tickets.
  • For Partially flown tickets.
  • Also, for Paper tickets.

Delta Airlines Cancellation Policy for Award Tickets

Delta SkyMiles award tickets for domestic travel can be canceled without incurring any fees anytime before departure. 

However, cancellations for award tickets with foreign origins must be made at least 72 hours before the flight’s departure or arrival. No matter the travel class or destination, award ticket cancellation fees are a flat $150. But there will be no extra fee if a traveler is a SkyMiles Diamond Medallion or Platinum member. The miles used to purchase a ticket will return back to the account after canceling it and paying the $150 cancellation fee.

In the case of basics economy award bookings, cancellations made within 24 hours of booking qualify for a reimbursement of miles used to purchase the tickets.

Delta Airlines Cancellation Policy: Special Scenarios

Here are some special circumstances which are covered by Delta Airlines’ cancelation policy.

Military Personnel

Military passengers on Delta Airlines can benefit from the airline’s cancellation policy. According to Delta Airlines’ cancel flight policy, military members can cancel their flights and obtain a full refund if they receive a deployment order that prohibits them from making it to the airport in time for their flight.

Medical Reasons

Passengers can cancel their flight reservation with Delta Airlines if they have a medical emergency. Passengers who unexpectedly become unwell and are unable to travel as a result are covered by this policy. However, they should provide legitimate documents like a medical certificate for easy cancellation.  Also, it is necessary to request it prior to the scheduled departure time of the flight.

Due to Weather 

If your flight is canceled by Delta Airlines due to severe weather, you are entitled to cancel the flight (or the one substituted) and receive a full refund.

Delta Airlines Cancellation Fees

The cancellation fee on the basis of the ticket is as follows.

Time Frame  Refundable Tickets  Non-Refundable Tickets  Basic Economy Tickets
Less than 24 hours before departure  $300 $300 Not permitted
Within 24 hours after the booking  No fees No fees No fees
After the risk-free period $200 $200 Not Permitted

The cancellation fee on the basis of the point of origin is as follows.

Origin Point Cancelation Fees
Asia-Pacific, China, Japan, and Trans-Pacific destinations $400
UK, Europe, and trans-Atlantic destinations $375
Within Canada, Puerto Rico, the Caribbean, Mexico, and all South Destinations $275

How to Cancel Delta Airlines Flight Bookings?

There are basically three ways to cancel a Delta flight

  • Visiting the official website –  Passengers can visit the official website of Delta Airlines. Next, Log in to their Delta SkyMiles account. After that, navigate to the “My Trips” section. Choose the “Modify flight” option and process the request for cancellation. 
  • Chat – The passengers can also cancel the Delta ticket via an online chat conversation. Send a message to Delta asking them to cancel your flight. You’ll get an eCredit for your subsequent reservation if your flight is eligible for the no-fee cancellation policy.
  • Calling Representative – Calling reservations at +1 800-221-1212 is another way to cancel a Delta flight. However, this approach is time-consuming. 

What is Delta Airlines Refund Policy?

The refund policy for Delta tickets depends on fare type and route. If you are not eligible for a refund under Delta’s refund policy, you will be given an eCredit for future travel instead.

  • As per the refund policy, Regardless of the fare type, if you cancel your ticket within the 24-hour timeframe, you will instantly receive a refund
  • In case of a refundable ticket, you can cancel it whenever you want and get a full refund. However, you have to submit an online request for a Delta refund.
  • Tickets that are non-refundable are not eligible for a cash refund. But you can get an eCredit for the ticket amount. 
  • Basic Economy tickets are eligible for refunds only for cancelation within the first 24 hours after the booking.
  • In case of the death of a close family member, you can claim a full refund by providing valid proof.
  • If the airline cancels your booking and rebook on another flight that does not fit, you can cancel that booking to claim your refund. 
  • Tickets bought with credit or debit cards are processed within 7 business days. On the other hand, it takes 20 business days to process cash or cheque payments for tickets.

How Can Online Refund Requests Be Raised?

 You can submit an online refund request if you cancel your ticket in accordance with Delta’s refund policy. The actions you must take in accordance with Delta’s refund policy are listed below:

  • Select the My Trips tab.
  • 2. Next, get your flight reservations.
  • 3. Press the button “Raise Refund Request.”
  • 4. Complete the refund form for Delta.
  • 5. Refunds are all handled within a week of business days.

You may track the progress of your refund request by checking its status after submitting the form. 

Frequently Asked Questions


How can I revoke award reservations made with Delta SkyMiles?

You can cancel an award flight by logging into your Delta SkyMiles account, going to My Trips at the top, and selecting “View trip information.” Then select the ‘Modify’ option to cancel the booking. 

What is the provision for military personnel under Delta Airlines’ cancellation policy?

Military members are eligible for a full refund if they cancel their bookings with Delta due to deployment orders.

What are the ways to cancel Delta flight bookings?

Passengers can cancel Delta flight bookings by navigating to Manage Booking tab on the official website or app. They can also call the airline’s representative or go to the airport desk to cancel the booking.

How long will it take to process my online refund request?

Delta Airlines take up to 7 days to process your refund for booking made through credit/debit cards. On the other hand, for cash payments, the refund will be transferred in 20 days.

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